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Electronics repair

Electronics repair service

For additional customer satisfaction, Électro-5 offers repair services for home and commercial or industrial electronic devices.

Why repair your electronics?

To extend product life
Whether it’s a part or a fuse that needs replacing, our expert technicians will repair your device so that you can continue using it for years to come. If your electronic device is in good condition and only need minor repairs, repairing it rather than throwing it away and replacing it with a new one can be an attractive, economical and practical solution.

To protect the environment
Choosing to repair your device instead of getting rid of it prevents waste production and the extraction of raw materials. New devices require raw materials, the extraction of which generates pollution. And if your old device isn’t properly recycled, it could become a health and environmental hazard.

With that in mind, repairing your electronics is an environmentally responsible choice that helps reduce the ecological footprint and extend the life of your devices.

Home electronics

Electronic devices we routinely repair or clean:

  • Amplifiers, stereo systems
  • Audio and video equipment: VCRs, CD, DVD and Blu-ray players
  • Record players, speakers and headphones
  • Small home appliances (microwaves, toasters)
  • Power supply units, UPS systems
  • Battery chargers and remote controls
  • Electronic cards of all kinds

Commercial and industrial equipment repair service

We repair all electric and battery-powered equipment requiring electrical repairs. The equipment must be brought to the shop.

  • Lab equipment (e.g. sterilizers)
  • Full PCB (printed circuit board) fabrication service (low to medium volume)
  • PCB component assembly
  • Full production or repair service of electrical harnesses (wire whit connector)
  • Personalized assembly available depending on the project

NB: We do not repair:

  • Televisions and monitors of all kinds
  • Household appliances: Freezers, stoves/ovens/ranges, washers and dryers
  • Cell phones, tablets or smart phones
    *Repairs to computer equipment are limited to physical repairs, e.g. a damaged connector.
  • Debugging (software or applications)
  • No home service
  • No automobile repair service

Leave your devices with us and our repair service will give them a second life.

Bring your devices or equipment to the store, and together we’ll look at the possibilities for repair.

Contact us for more information or for an evaluation.

819 823-5355
reparation@electro5.com

We look forward to serving you!

Repair policy

A deposit is required to obtain a repair estimate at the shop. The deposit will be fully refunded with the repair.

The deposit covers the minimum cost of the estimate in the following cases:

  • The client does not have the device repaired.
  • The device is non-repairable or the parts are unavailable.

In those cases, the deposit is non-refundable.

The amount of the deposit may change depending on the device; however, the conditions remain the same.

An additional deposit may be required to cover the cost of parts needed for the repair. This information will be given along with the repair estimate.

Repairs are guaranteed for 3 months from the date the customer receives the device. If the 3-period cannot be met, the customer will be notified and given the reason along with the estimate.

Devices dropped off for an estimate and/or repairs will be kept for a maximum of one year from the date of the estimate. After that, the device may be used to cover any costs incurred, at the discretion of Électro-5 Inc.

Repair prices

Deposit fees vary depending on the device, its size, the complexity of the problem and the time required to complete the estimate. Here are some common examples:

  • Home amplifier $50
  • Microwave $40
  • VCR/CD/DVD player $40
  • Remote control $15

* Taxes not included

The deposit is fully refunded with the repair.

  • The hourly rate is $75 (a minimum of 30 minutes charged on all repairs).
  • All components required for the repair will be itemized on the invoice.
  • Additional fees may apply for perishable materials (tin, cleaning products, glue, etc.) depending on the work required.

Electronic products recycling

Électro-5 is an official drop-off point for EPRA Québec

Do you care about the environment? We do, too! That’s why we joined the collection program for electronic devices, which helps protect the environment by ensuring that these products are responsibly recycled. Électro-5 is an official drop-off point for EPRA Québec, please bring us your damaged or non-repairable devices, and we’ll recycle them free of charge.

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INTRODUCING

We are creative

Because of our technical service experience, we are able to create innovative and creative solutions for our clients.

This is the great line of Électro-5